The Role of Certified Technicians


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A professional certification in carpet cleaning serves as a promise that a technician or a company has met the industry standards and has undergone rigorous training and education. These certifications are usually awarded by respected bodies, such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the Carpet and Rug Institute (CRI), and the Floor Covering Institute.
These certifications can provide several perks to both operators and property owners. For workers, a certification can expand their job opportunities and increase their salary potential. It can also help them stay up-to-date with the latest methods, machinery, and industry developments. Moreover, a certification can give technicians a sense of pride in their work, knowing that they have achieved a high level of expertise.
For property owners, a certified worker can provide confidence that their carpets are being cleaned by someone who understands the intricacies of the activity. Certified technicians have the knowledge and skills to determine the type of carpet, establish the best cleaning method, and use the right equipment and cleaning solutions to ensure a thorough clean and protect the carpet from harm.
In addition, many property owners and facility managers require technicians to have certifications as a condition of hiring. This is especially true for companies, schools, hospitals, and healthcare facilities, where the cleanliness and safety of the carpets are critical to maintaining a healthy environment.
There are several categories of certifications available in the carpet cleaning industry, including:
- The IICRC Certified Specialist (CPR) certification, which covers the principles of soil identification, machine maintenance and cleaning methods.
- The CRI Soiled Carpet Cleaning Specialist (SCCT) certification, which requires technicians to complete a written examination and demonstrate their cleaning skills on a test site (healthwiz.co.uk).
- The IICRC Master Textile Cleaner (MTC) certification, which requires technicians to complete a course and pass a written examination on textile cleaning principles.
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