How Migrant Domestic Helpers Can Lodge Payment Disputes in Malaysia: A Guide for Those Employed by Maid Agencies and Employment Agencies > 자유게시판

In Malaysia, live-in maids—especially hired via a maid agency—have rights under Malaysian employment law. In cases of unpaid salary, these workers can take action through government bodies.

This is a clear breakdown on how to report unpaid salaries in Malaysia for Agensi Pekerjaan Havannah individuals employed through a maid agency.

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### ✅ How to File a Claim

#### 1. Understand Your Entitlements

Under Malaysian labour law, individuals working in homes are allowed to lodge reports for employment violations, regardless of they were hired by a recruitment agency.

#### 2. Visit the JTKSM Office

Submit your claim to the Jabatan Tenaga Kerja Semenanjung Malaysia (JTKSM) by:
- Going directly to the nearest branch
- Filing through email to [email protected]
- Using the mobile app

Although you were placed by a domestic worker agency, you still have the right.

#### 3. Gather Supporting Documents

You should provide:
- Employment contract
- Salary slips
- Chat logs or WhatsApp messages

#### 4. Go for Official Proceedings

If the issue is not resolved, the Labour Department will:
- Schedule a hearing
- Give both employer and worker a chance
- Grant a legal decision

Penalties for non-compliance by employers or the recruitment agency can include interest charges.

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